What are People Saying?
The purpose of this letter is to apprise you of my opinion concerning the recent purchase and installation of a fireplace mantel at my new residence, currently under construction. Firstly, let me state that I typically only write such letters when the results of some project fail so horrifically that they exceed even my expectations of how abysmally the contractor will preform. This letter I am delighted to say is the exact opposite. I cannot recall the last time ever, that my experience with a vendor or contractor has been better.
Nickie Hall is an exceptional designer and salesperson. She was the consummate professional, quick and efficient. From the moment I first met her, Ms. Hall efficiently and expertly answered all my questions and provided exacting designs and material to make moving forward on the project a painless effort. Not once, did she show the least fatigue at my numerous calls and follow-up queries. Ms. Hall went above and beyond what would be expected of her by working with the sales and manufacturer of my fireplace insert to insure that everything was perfect. She is, in my opinion, the most professional and talented salesperson that I can recall.
Jimmie (I apologize, but I do not recall his last name), the installation supervisor was more than just an installer. I would say that he is an artist. He most assuredly is a perfectionist. I grossly underestimated the amount of time it took to install – my fault entirely. Each block was set with exacting care to insure proper alignment and placement. The levels employed were practically worn out on the installation as he repeatedly checked and rechecked to guarantee that every stone was placed perfectly. Despite having my presence hovering over him all day long, he was courteous, respectful, polite, and eager to answer any question I put to him. The meticulous care he took in applying the grout showed what an exceptional professional and artist that he is.
I could not be more pleased with the result. You should know that I am quite possibly the harshest critic you will ever find. I make it a policy to hope for the best, but to plan for the worse in all my dealings with vendors and contractors. My attitude may seem bitter, but it comes from years of experience in the business world. Your company, in so far as your product and my dealings with these two individuals, has proved the exception to that rule. Thankfully, Mr. Scott.
Project Date: May 2019
My experience with DeVinci was outstanding. They were very helpful in the design process, shipped samples promptly and were competitive on pricing. The fireplace surround was beautiful and the shipping crate was very well designed to protect the finished product. Although my contractor did the installation, the installation guide was about 20 pages long and very detailed with numerous photos. I highly recommend DeVinci Cast Stone.
Project Date: October 2018
We ordered a customized 42” Parisian fireplace surround and eyebrow hearth, modifying the height of the legs and hearth for our specific needs. Elizabeth Hall, “Nickie”, was absolutely thorough and patient throughout a long selection and specification process, and always very pleasant to work with — a joy, really! She answered many questions, and redrafted our hearth height multiple times, with great diligence. Her boss should know how great she is to work with!!!
I selected DeVinci after researching several different cast stone companies’ products. I felt they had some of the strongest designs and were relatively easy to assemble, given the number of pieces in each fireplace surround. The company I had long thought I would use had fussier instructions and fussier assembly, by comparison.
These cast stone fireplaces are really beautiful and worth the effort, but they potentially require a good bit of research to find a skilled installer, depending on the size of your city and the availability of this skill-set in your area. Our masons, who did a great job installing full-bed limestone fascia on our home’s exterior, declined to do this kind of careful work, and our tile installer, whose work I knew in-depth and trusted, declined to do this type of job in “unknown territory”.
After a lot of calls in a mid-sized MW metro area, I hired a tile installer, not a mason, to do our fireplace installation — he had only installed one other cast stone fireplace. He did a competent job, but declined to use a grout bag for the joints (despite my urging), which I think would have left less grout on the fireplace surface. Clean work by your installer is paramount.
Project Date: June 2018
Project Price: $1,000 – $9,999
We could not be happier with our mantel – it’s GORGEOUS! It’s the first thing you see when you walk in our house and EVERYONE says “wow.” It’s totally changed the look of my living room and far exceeded my expectations. Not to mention, working with DeVinci was a treat – they were on top of it all and delivered an amazing product. I’d recommend this company and their product to anyone.
Project Date: April 2018
They were very helpful and worked with me to get exactly what I wanted for my living room. They worked with my plans to design the fireplace. They were great showing the various options, colors and finishes in their yard.
They coordinated the fireplace construction with my builder. It was a new house so they had to come out and do different parts of the fireplace construction as the house was being built. The firebox is built on site (real bricks, not a facade), it had to be built after framing. Once drywall and painting is complete the mantle is installed.
I wanted the transition from the wood floor to the hearth to the firebox to be flat and they were able to accommodate me and specified how the marble was to be cut from the marble company.
The model is the “Abbey” it is about 76″ high and 102″ wide. A nice sized fireplace for the large two story room. It has a herring bone pattern in the firebox. It is a wood burning capable model with a chimney.
They installed a new fireplace mantel and surround in a new home we’re building. They were very helpful in choice of style and balance of size to match wall. They were very good about answering questions. They were prompt about installation and the installers did an excellent job. They did a follow up to make sure everything was as promised and I was satisfied. I Would not hesitate to use them again or to recommend them highly. The fireplace is a focal point in the new home.
DeVinci Cast Stone assisted me throughout this entire process. I knew nothing about cast stone mantels other than I knew they were beautiful. Haley Husmann assisted me in planning the right mantel for my room style and size. She had me send her before pics. She sketched a drawing after we chose an appropriate style. I was given a completion time line and that date came early! I made arrangements for DeVinci to install. Tom and his assistant did a superior job. They arrived early in the morning and worked diligently the entire day. It was worth every penny! I have nothing but complimentary words for this company.
We are so happy with the gorgeous cast stone fireplace DeVinci Cast Stone created for us. Their customer service is also fantastic.
I am a homeowner of a new construction in Little Rock, Arkansas; and we are building a contemporary house. I have been searching for a contemporary looking fireplace mantle which would go nicely along with the lines we had in our house, for a while, and I found DeVinci company online. We really liked the look of Newport Venti fireplace mantle, but did not know much about the proportions and how it would look in our house, since we have 21 feet ceilings in a 700 square foot open living/dining room. Haley Husmann from DeVinci did an ABSOLUTELY excellent job in accommodating our needs, coming up with sketches, revising them, etc. I even asked Haley to pull some strings to have this order ready to meet our deadline and I believe that I have received the fireplace mantle even a week or two earlier than scheduled, thanks to Haley. In my opinion, this fireplace is priced just right and the quality of product is definitely superior. What I did not expect was the quality of packaging when they delivered it. I was personally present in our construction site, when the delivery was made. The fireplace was literally packed with sprayed insulation foam with zero damage. The charge they make for the crates is definitely well worth it. The only suggestion that I could make to improve their already 5-star service is to make sure that their subcontractors who make the delivery, would be capable of leaving the crates on the driveway instead of curbside on the street. I was lucky enough to have some people working with a Bobcat to grade my driveway that day, so they put the forklift attachment to pull the crates into my garage. Otherwise, delivery truck was not capable of placing the crates on my driveway but only capable of leaving it on the street. Our DeVinci Newport Venti fireplace mantle is now installed in my living room and it looks fabulous!! We wholeheartedly recommend this company (and Haley in particular) to do business without any reservation whatsoever.. Thanks Haley and DeVinci..
DeVinci installed two beautiful cast stone fireplaces in our new home. Lonnie and her team provided ideas, expertise, and customized drawings for the project. Their communications were prompt and well-informed. DeVinci has a wonderful selection of cast stone fireplaces, and they will custom design to your heart’s desire as well. The professionalism, integrity and follow-up of the entire DeVinci team will not disappoint. Our experience with DeVinci Cast Stone was superb!
My fireplace is beautiful and classy. Haley worked with my builder on short notice when the schedule changed. Great experience all-around.
DeVinci made a fireplace for my home. They were patient in the planning processing, allowing me to find the perfect one. The installation went fantastic.
The team at DeVinci Cast Stone truly provides the most amazing cast products I’ve seen. The professional service and the finest quality end product will ensure my business as a design professional. My clients have been thrilled with their work 100% of the time, and so have I.
Our construction company hired DeVinci for a fireplace surround and they did an excellent job, was on time and handled a issue our customer had very timely, we will hire them again.
We purchased our Tuscany Cast Stone Fireplace from DeVinci Cast Stone and we could not be more pleased!! When we decided to put a cast stone fireplace in our home I knew the project would be subjected to the critical eye of my Italian father, a retired marble and stone mason that immigrated to this country in 1962. When we had to choose what company to make our cast stone fireplace for us, he recommended only one company, DeVinci Cast Stone. When the piece arrived, we were not disappointed! Every detail, every measurement, every fit, was to perfection. Throughout the ordering process, DeVinci worked hand in hand with our builder, confirmed measurements, and followed up on every question until we were satisfied the order was exactly what we wanted. From the first phone call, to the final delivery, everything was as promised and on schedule. If you’re looking for top of the line quality, old world craftsmanship, exceptional service from professionals that know what is required to work with other trades, builders, contractors, look no further than DeVinci Cast Stone.
We just finished installing our DeVinci Valencia cast stone fire place mantel and over mantel and we couldn’t be more pleased. I’ll post pictures as soon as the rest of the room is done. The staff at DeVinci was professional and helpful. Haley was instrumental in helping us through the project. They shipped our order all the way to Pass Christian, MS. It came to us in flawless condition. Highly, highly recommend this company. Tell Haley Sean and Nita sent you!
From start to finish, we were provided with a professional experience by the entire staff at DeVinci Cast Stone. Schematics, pricing details and changes to our order were dealt with patiently and with absolute courtesy. Additionally, the quality of the product far exceeded even the professionally photographed images on their website, and the installation instructions were sent not only to our firm, but to our Clients as well. I look forward to working with them again.
DeVinci was a wonderful company to work with. Their knowledge, follow through and end product are top notch. They took the time to make sure the end product was everything we planned for.
I bought this mantel online. It arrived in a timely manner and came extremely well packaged. It was also extremely heavy, so make sure you have a lot of people on hand to help with delivery. It is exactly what I wanted and cost quite a bit less than similar mantels from local stone companies. I love it!
I am very pleased with my experience in purchasing a beautiful cast stone mantel surround from DeVinci Cast Stone. I am not a person who makes a quick decision on purchases for my home. I looked at several designs and had questions regarding each one. The sales consultant, Amanda, was very patient and helpful. She worked hard to accommodate my wishes and delivery needs. I love the quality and look of it, and get SO many compliments on it! I couldn’t be pleased more.
We purchased the Soho QS and could not be more pleased with the overall look and installation of this product. The process of selecting the best mantle for our home, and the ease of ordering and receiving could not have been a better experience. I very much enjoyed working side by side with Savanna who was very responsive!
Project Date: August 2018
Project Price: $1,000 – $9,999
Very pleased with our fireplace! Our designer, Nickie worked up several quotes until we found the fireplace and options that worked best for us. Everyone at DeVinci was helpful and professional. We were very happy with the finished product and would definitely use them again.
Project Date: June 2018
Project Price: $1,000 – $9,999
I have purchased two cast stone mantels from DeVinci over the past year. They have been a pleasure to work with, very responsive to my needs. Their professionalism is unsurpassed in my experience, from planning to shop drawings, and communication throughout. Our installers were impressed with the quality of their product, and the end result is mantels I am proud to have in my home. They delivered on the schedule give upfront, and their pricing was equal or better than I encountered from other sources that disappointed me.
Project Date: February 2018
Project Price Range: $1,000 to $9,999
DeVinci Cast Stone is an absolutely wonderful company to work with! We ordered two cast stone fireplace surrounds from them and could not be happier. They are the centerpiece of our home! Nikki was so great to work with, she answered all my questions and worked with my General Contractor to make sure they were installed properly. I got an answer to all my questions almost immediately and now I have two fireplace surrounds I couldn’t be happier with! Thanks, DeVinci Cast Stone!
Project Date: October 2017
When we started building our house over a year ago, we knew we were going to put in a cast stone fireplace. Thirteen months later, we ended up buying not one, but two fireplaces. DeVinci could not have been more helpful. Nickie helped us select a fireplace that matched the style of our house, as well as, helped us select a firebox to fit the mantel. Overall, we could not be happier with our purchase.
Project Date: August 2017
Just finished the install at our home still under construction. What a wonderful team to work with. Installer did a great job and was very respectful of the surroundings.
We are building a new house and wanted a real fireplace, but because of the mantel the fire box had to be taller than normal. Not one of those metal inserts. Haley at DeVinci Cast Stone informed me of their fireplace system. We sat down and in a matter of a few minutes, she had designed and priced out a complete kit. We had the bicker build it and it was perfect. Professional product and professional support. What more could one ask for.
DeVinci fabricated and installed 2 cast fireplaces for our new home. The contractor was very knowledgeable and helpful in designing the final product. Delivery and installation were on time and done in a clean and precise manner. The fireplaces are beautiful.
Working with DeVinci Cast Stone was absolute DREAM! I stumbled across their website when researching unique fireplaces on Houzz and on Pinterest, and I’m happy to say that their products look even more beautiful in person than they do online – something that I hardly thought would be possible. Though DeVinci Cast Stone is based many states away from our home in Pennsylvania, we received a response from them almost immediately and when it came time to receive our mantel, the pieces were in pristine condition. Their products are affordable yet effortlessly classic looking; My husband and I joke that our fireplace belongs in a small castle, it’s just stunning! Keep in mind that their mantels are custom made just for you, and so it will likely take several weeks before you will receive the unit. Also, they’re quite heavy so be sure that your floors can accommodate the weight (we built a support wall beneath our fireplace in our basement, just in case – but our house was a new construction anyhow). These are just two minor concerns that you will likely find with any fireplace company. Bottom line, if you’re looking for a timeless accent to compliment your home, I would 100% recommend their services!
DeVinci Cast Stone has made it easy to please my clients. My company, Clayburn Development Company, LL builds in the upper end luxury home market. DeVinci has a wonderful showroom and every client I take there fall in love with one their fireplaces. When I work with designers sometimes they require a custom built surround and DeVinci will custom build a fireplace surround that is unique and one of a kind. Most importantly, after the sale and installation has been completed, they have shown great character in coming back and taking care if any issues needing warranty work. I have worked with this company for over 10 years and would highly recommend this company.
I am a general contractor. We used the devinci products on our personal home and couldn’t be happier!!! We highly recommend them to all our clients!!
Reflection of Me – I have been designing and building ‘one of’ furniture for years and doing home remodeling as a sideline. Now that I have retired, I am making my hobbies, my passions, my new vocation. To up my ‘Creds’ I am assembling my catalog of suppliers and gallery of features that I can offer the most discerning of customers. Starting with a limited budget, my display areas must contain features that are ‘the best of the best’. Many of the living areas, both inside and out, that I have had the pleasure of working with in the past had fireplaces that were the focal point around which everything must relate and reflect. In selecting ‘My’ fireplace, after a great deal of research on manufacturers, available styles, depth of options and promised personal attention, I selected DeVinci Cast Stone and am so pleased I did. I wanted to install a surround that looked fabulous and displayed the most intricate of details. Their catalog has so many that meet these requirements. Also, I wanted the ability to add accents that assure that the products I provide and install are unique and fulfill my ‘one of’ requirement that make my creations individual and exclusive to my customers. After making my product selection, I had discussions with Lonnie and Haley during which I found that DeVinci does not manufacture and stockpile stamped versions of their products waiting for shipment. Rather, each surround is created upon order to give the customer exactly what they want rather than have them accept what is available. I also learned that they maintain a selection of cartouches that can be incorporated into the design for a nominal cost that would make the fireplace surrounds reflect my customer’s individuality. Their staff also includes sculptors and artisans who can create exactly what I design, at a cost of course, if that is what I need to win a contract. Imagine the opportunities available if I can incorporate a company logo or family crest into selling a complete remodel. I could not be happier with my selection of DeVinci Cast Stone as my fireplace surround provider and know that once my studio is complete, my personal surround will enhance the WOW factor that will keep me a step ahead of the rest in this highly competitive field. Thank you Lonnie and Haley, I look forward to a long and successful collaboration.
Great to work with them! Grouted joints are a little bit larger than we had anticipated/planned for, but we are pleased with the overall product, customer service, and information given. Product came as described and good value for price.
This was the first time we had ordered anything from DeVinci Stone and the entire experience was terrific. Not only is the fireplace exquisite, but the service and attention to detailed requests was instantaneous. I would recommend them to anyone who is particular and looking for a beautiful product.
It was easy to select the fireplace surround for our new home. The staff are knowledgeable and friendly. They kept our builder informed every step of the way and sent pictures of the surround before it was assembled and installed it very professionally.
I LOVE my DeVinci cast stone fireplace surround !! The ordering process was easy and thorough. They asked all the right questions to ensure the dimensions were correct. Not only were these cast stone surrounds less expensive than what i could source locally but I was geographically close enough to be able to pick my fireplace surround up so it saved me shipping. The DeVinci staff ensured that I had a vehicle that could transport it (Uhaul) and the pickup process was a breeze. They even gave us a tour of the facility and how their products are made. Very cool! The only recommendation i have for DeVinci came from the stone mason who installed the fireplace and he suggested each piece be numbered to make installation easier. I would recommend DeVinci over and over. And for reference I have never once written a review but i decided to this time because they deserve it!!
The planning process was flawless and a great experience. The response and ease of design was great. The production process left me a little upset due to the delays but once the product arrived I was overtaken by the quality and beauty to the extent I considered the delay a worthwhile part of the process. I will gladly use DeVinci Stone on all my future projects and highly recommend them to others.
We wanted a cast stone fireplace in our new home. I worked with DeVinci cast stone, and Lonnie was awesome. We were worried that the fireplace could overpower the room. Lonnie helped us choose one that was perfect. When asked how it would look, she made a professional engineering drawing of the fireplace with complete measurements. When asked to change the edges of the top mantle to a bullnose instead of a sharp edge, no problem. The installation went perfect. I recommend everyone to DeVinci Cast Stone.
I purchased a Nicoletta DeVinci Stone fireplace hearth and mantel for my outdoor living area. The ladies that assisted me with my purchase were extremely professional and courteous. They worked with my designer ensuring that we ordered the exact parts we needed. They also sent me a sample package with the different finishes and colors, which was a great help when deciding exactly what we wanted. The fireplace arrived in time as they promised and will truly the focal point of our outdoor living area. I would highly recommend them to anyone looking for a unique fireplace at a very fair price. As soon as our project is done, I will try to load a picture of the finished product.
I have used DeVinci Cast Stoneseveral times and could not be happier. They have always been professional and courteous, both on the phone and in person. They take the approach that no project is too large or too difficult. They work well with their clients to understand their desires and provide an exceptional product. I look forward to using them again in the future.
Our company purchased a fireplace surround and we did the installation. The surround is a beautiful piece that demands attention!
Highly recommend cast stone mantel company. Just ordered the Canterbury Series mantel. The packing is unbelievable. Very professional designer sales associate name Amanda. Make sure you order the samples to be sure about the color.